The Best Minds in Energy & Technology

Customer Lifecycle Management

We help you engage, retain, and grow your customer base with our end-to-end Customer Lifecycle Management solutions. Our industry experts guide your business to understand, optimize, and drive value across every stage of your customer’s journey.

Customers have unique needs and expectations in the Energy and Utilities space. By implementing a CLM strategy, your company ensures that your customers receive the best experience at every touchpoint. From acquisition, to billing, to retention, our team helps your business foster customer loyalty and maximize customer lifetime value.

Turn insights into action. With advanced analytics, targeted marketing campaigns, and seamless integrations, we increase customer satisfaction, reduce churn, and improve profitability. Unleash the full potential of your customer’s experience with our industry expertise.

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Natural Gas Utility Case Study

Starting Point

Unlock the power of your data with unparalleled expertise. Data transparency is more critical than ever in today’s data-driven Energy and Utilities landscape. Our cutting-edge Data Transparency solutions, backed by our team of industry experts, empower your organization to access, understand, and utilize your data to drive decision-making and fuel growth.

The Problem

CG Infinity’s suite of tools and services will help ensure data accuracy, compliance, and security while gaining valuable insights to optimize operations and drive innovation in your business. Our Data Transparency solutions and industry expertise provide you with the confidence and clarity needed to navigate the ever-changing Energy and Utilities landscape and stay ahead of the competition. Experience the benefits of seamless data integration, advanced analytics, and real-time reporting.

The Solution

We help you do this through systems integration. We build a set of application programming interfaces, or API’s, that enable systems to exchange data without compromising the integrity of each system’s status. Through these services we can keep the Billing and Back Office team living in their system and Sales, Marketing, and Customer Care teams in their front office systems. But, when the customer calls, everyone has the information they need.

Meet The Team


Case Studies

Customer Billing Optimization Leads to an Increase in Revenue

Customer Billing Optimization Leads to an Increase in Revenue

Improving employee efficiencies with a new, custom built web application allowed the company to support American businesses.
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Enhanced Customer Experience Leads to Lower Attrition Rates

Enhanced Customer Experience Leads to Lower Attrition Rates

Successful integration into Salesforce's Energy & Utilities Cloud positions REP for substantial growth.
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