Systems Lifecycle Support for Energy and Utilities
CG Infinity supports anything we touch, and we care for your systems. This is a promise we’ve kept for 25 years. We’ve worked with organizations of all sizes across a range of industries, and we have solutions for systems management.
We build software with maintenance in mind. Our specialists will guide you through our TechCare process that encompasses: planning, design, implementation and maintenance. We have the skills, experience and tools to ensure your systems are always up and running.
We maintain and upgrade your legacy systems, ensuring they continue to meet your business needs. Our specialists give your systems the detailed attention they require. And, when the time is right, we’ll help you migrate and integrate to something new. Our specialists know integrations and will help you every step of the way.
In addition, our experts ensure your systems stay safe and up-to date. We work with you to develop a security strategy that meets your needs, implementing security controls, monitoring for threats, and responding to security incidents.
Shell/JE Case Study
Starting Point
Unlock the power of your data with unparalleled expertise. Data transparency is more critical than ever in today’s data-driven Energy and Utilities landscape. Our cutting-edge Data Transparency solutions, backed by our team of industry experts, empower your organization to access, understand, and utilize your data to drive decision-making and fuel growth.
The Problem
CG Infinity’s suite of tools and services will help ensure data accuracy, compliance, and security while gaining valuable insights to optimize operations and drive innovation in your business. Our Data Transparency solutions and industry expertise provide you with the confidence and clarity needed to navigate the ever-changing Energy and Utilities landscape and stay ahead of the competition. Experience the benefits of seamless data integration, advanced analytics, and real-time reporting.
The Solution
We help you do this through systems integration. We build a set of application programming interfaces, or API’s, that enable systems to exchange data without compromising the integrity of each system’s status. Through these services we can keep the Billing and Back Office team living in their system and Sales, Marketing, and Customer Care teams in their front office systems. But, when the customer calls, everyone has the information they need.
Testimonials
"They are highly effective communicators to leadership and allow for a concise message. We have continued to use CG Infinity on subsequent stages of our project that include implementations of other Salesforce products.”
CEO, Retail Energy
“CG Infinity has played an integral role for our implementation of Salesforce Service Cloud Voice. They not only brought the technical expertise but the industry domain knowledge as well."
CTO, Retail Energy
“Thanks everyone for your continued hard work and patience to get these updates over the finish line. This was a true team effort.”
IT Director, Retail Energy