Industries We Serve
While we have a depth of knowledge in the industries below, the twist to our focus is companies that are trying to get closer to their customers. They want a more direct and intimate relationship with their customers. The customer journey matters to them! And the best way we accomplish this is by leveraging the Salesforce Energy and Utilities Cloud and Financial Services Cloud to drive customer engagement and accelerate acquisitions.
Energy + Utilities
CG Infinity has developed deep expertise in the retail energy & utilities marketplace. When it comes to the channels, the core systems and processes and the way customers are purchased and traded among players, we can help.
Financial Services
Enabling Technologies are a broad set of solutions that provide specific capabilities to the bank including in the areas of Optical Character Recognition (OCR), Workflow management, Data analysis, Innovation management and other key functions.
Case Studies
Increased User Adoption Drives Regional Bank’s Financial Gains
Enhanced Customer Experience Leads to Lower Attrition Rates
Testimonials
“We sincerely appreciate how the team is running the projects, managing the timeline and answering our endless questions. We are beyond impressed!”
VP of IT, Distribution Services
“Thanks everyone for your continued hard work and patience to get these updates over the finish line. This was a true team effort.”
IT Director, Retail Energy
“You guys went far beyond what we have received from others in the past."
CFO, Financial Services
“We could not have gone to a web based business system at a better time. As long as our people have access to a web browser and internet at home they have been able to work thanks to the work of the CG Infinity team"
CFO, Fashion Retailer
“CG Infinity provides us with a unique business perspective that many Salesforce implementers simply do not possess. Their ability to bring real-world experience and Best Practices to our team made all the difference to us."
VP of Digital Transformation, Regional Bank
"They are highly effective communicators to leadership and allow for a concise message. We have continued to use CG Infinity on subsequent stages of our project that include implementations of other Salesforce products.”
CEO, Retail Energy
“CG Infinity has played an integral role for our implementation of Salesforce Service Cloud Voice. They not only brought the technical expertise but the industry domain knowledge as well."
CTO, Retail Energy
"With CG Infinity, we were able to utilize our data and demonstrate measurable value for our business through the power of artificial intelligence, machine learning, and deep learning.”
CEO, Housing Company
"CG Infinity did a great job assisting us in upgrading and rolling out incremental functionality. Our experience was exceptional."
CIO, Private Equity Firm
“The migration to Salesforce lightning was easier than I thought it would be thanks to the way you managed the project.”
IT Director, Regional Bank
“You guys helped us get the data we needed in order to improve our decision making.”
VP of Marketing, Security & Logistics
"CG Infinity not only has a knowledge of Salesforce, but a depth of experience in working with financial institutions. Their advice on best practices has been crucial to the success of our implementation."
VP of Digital Transformation, Consulting Firm
”The CG Infinity team continually came back with additional build ideas and concepts that added further value to our customer experience. To say that I would merely recommend them is an understatement.”
CTO, Facilities Services
“Thank you so much for the Time Entry app! This app is great and is going to save so much time. This is going to be a huge time / productivity improvement for our teams.”
CIO, Tax Consulting Firm