Unleashing Creativity at CG Infinity Innovation Lab

Strategic and Innovation Planning

Our Strategic Planning and Innovation Lab has been designed using proven strategies developed by business executives building high growth companies. This real-world experience serves as the foundation to facilitate an in person or virtual session focused on identifying and prioritizing initiatives to:
Increase Revenue
Improve the customer experience
Increase Efficiency
Lower Risk
Increase Competitive Advantage
Improve Brand Awareness
Improve Employee Experience
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Innovation Lab

Innovation for Survival

Partners in Your Journey

Partners in Your Journey

We believe that by working together, we can identify key initiatives that will create a sustainable competitive advantage for your business. We value your trust and look forward to partnering with your team.

Drill Down & Skill Up

Drill Down & Skill Up

By leveraging the expertise and insight of your leadership team, coupled with our experience and tools, we can distill ideas and concepts quickly into clusters of initiatives organized by their value and complexity.

Key Inputs

Key Inputs

We cover all touchpoints before we start building your roadmap. Customer journey mapping and interviewing employees will help complete our market analysis to ensure we tie any initiative to your company's strategy.

Ideas & Concepts

Ideas & Concepts

Key inputs are used to generate a set of ideas and concepts (i.e., digital account opening, new account opening, new line of business, etc.). These are organized into clusters, prioritized, and further developed into initiative candidates.

Initiative Candidates

Initiative Candidates

We'll perform an assessment of the initiatives to determine their value and complexity. This may include high-level process flow design and initial cost estimates to determine the value-to-complexity relationship.

Lab Results

Lab Results

The compiled results will be used to generate a high-level roadmap for your business and will be preliminary based on rankings from the Innovation Lab session and discussions with key stakeholders.

Do it right the first time

Do It Right the First Time

Agile leadership and approaches lead to better products. Organizations that want to adopt agile principles may be tempted to implement a framework without looking deeper into organizational changes that will support agility.
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How We Support Your Team

Design

Design

There's no making up for bad design. It’s important to dedicate time to design while avoiding never-ending iterations. We help teams get the focus needed to solve and answer design challenges, allowing a quick move to product creation.

Agile leadership

Agility

Agile leadership and approaches lead to better products; however, there's often a temptation to implement a framework without looking deeper into organizational changes. We help organizations and teams identify a path for their agile journey.

business process

Process

A solid business process definition is one of the best ways to understand and frame technology's capabilities and needs. We can help define and redesign processes as a starting point for digital transformation.

product roadmaps

Product

We work with teams to define and agree on product roadmaps, features, and priorities. Through the process, teams become familiar with an approach and structure for continually refining the product backlog and roadmap as business needs change.

creativity and innovation

Ideation

Holding space for creativity and innovation is challenging for product teams. We provide a relaxed environment along with a logical process to support brainstorming. Our facilitators guide teams to quickly filter and mature their ideas.

Big Questions

Big Questions

We just need to lock ourselves in a room for a few days and figure this out.” We help teams figure it out, whatever “it” may be. Our activities and expertise guide teams to answer big questions. Get aligned and be energized to move forward.

Meet Our Team of Experts

Saurajit Kanungo PRESIDENT CG Infinity

Saurajit Kanungo

President
Louis Mangiacapra SENIOR VICE PRESIDENT CLOUD & DATA CG Infinity

Louis Mangiacapra

SENIOR VICE PRESIDENT CLOUD & DATA
jeff abernethy

Jeff Abernathy

VICE PRESIDENT OF DELIVERY
lisa-jordon

Lisa Jordan

VICE PRESIDENT OF DELIVERY
Justin Wilson PRINCIPAL CG Infinity

Justin Wilson

principal

Case Studies

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What our customers
have to say about Us

"With CG Infinity, we were able to utilize our data and demonstrate measurable value for our business through the power of artificial intelligence, machine learning, and deep learning."
CEOHousing Company
"CG Infinity did a great job assisting us in upgrading and rolling out incremental functionality. Our experience was exceptional."
CIOPrivate Equity Firm
"The migration to Salesforce Lightning was easier than I thought it would be, thanks to the way you managed the project."
IT DirectorRegional Bank
“You guys helped us get the data we needed in order to improve our decision-making.”
VP of MarketingSecurity and Logistics
"CG Infinity not only has knowledge of Salesforce but also a depth of experience in working with financial institutions. Their advice on best practices has been crucial to the success of our implementation."
VP of Digital TransformationConsulting Firm
”The CG Infinity team continually came back with additional build ideas and concepts that added further value to our customer experience. To say that I would merely recommend them is an understatement.”
CTOFacilities Services
“Thank you so much for the Time Entry app! This app is great and is going to save so much time. This is going to be a huge time / productivity improvement for our teams.”
CIOTax Consulting Firm
“We sincerely appreciate how the team is running the projects, managing the timeline and answering our endless questions. We are beyond impressed!”
VP of ITDistribution Services
“Thanks everyone for your continued hard work and patience to get these updates over the finish line. This was a true team effort.”
IT DirectorRetail Energy
“You guys went far beyond what we have received from others in the past."
CFOFinancial Services
“We could not have gone to a web based business system at a better time. As long as our people have access to a web browser and internet at home they have been able to work thanks to the work of the CG Infinity team"
CFOFashion Retailer
“CG Infinity provides us with a unique business perspective that many Salesforce implementers simply do not possess. Their ability to bring real-world experience and Best Practices to our team made all the difference to us."
VP of Digital TransformationRegional Bank
"They are highly effective communicators to leadership and allow for a concise message. We have continued to use CG Infinity on subsequent stages of our project that include implementations of other Salesforce products.”
CEORetail Energy
"With CG Infinity, we were able to utilize our data and demonstrate measurable value for our business through the power of artificial intelligence, machine learning, and deep learning.”
CTORetail Energy
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    Saurajit Kanungo PRESIDENT CG Infinity
    President

    Saurajit Kanungo

    Saurajit is passionate about helping customers realize consistent value from their investments in technology. He has a strong background in conducting technology strategy, business systems planning, software/vendor selection, solution architecture, and project/program management. Saurajit has program-managed large-scale, multi-year, multi-million dollar digital transformation initiatives. He has also spearheaded multiple long-term business systems roadmap efforts.
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    Louis Mangiacapra SENIOR VICE PRESIDENT CLOUD & DATA CG Infinity
    SENIOR VICE PRESIDENT CLOUD & DATA

    Louis Mangiacapra

    Louis is an experienced technology leader with 15+ years focused on building, managing, and deploying enterprise-class data and analytics platforms. He is hands-on and well-versed in emerging technologies with a strong business acumen and a talent for identifying technology gaps that drive business goals and increase revenue. He specializes in helping transform how organizations integrate people and modern technology to drive business outcomes.
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    Jeff
    VICE PRESIDENT OF DELIVERY

    Jeff Abernathy

    As an experienced consultant, Jeff brings over 30 years of business experience in helping companies grow while managing their bottom line. Jeff has a track record and passion for teaming with CEOs and other leaders to achieve their vision. He has a demonstrated history of delivering results in both large and small companies. He is a strategically focused leader with significant management consulting, information technology, operations, human resources, marketing, compliance, and financial management experiences.
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    Lisa Jordan VICE PRESIDENT OF DELIVERY CG Infinity
    VICE PRESIDENT OF DELIVERY

    Lisa Jordan

    Lisa has over 30 years of experience working with technology as a product manager, purchaser, project manager, and advisor. She fills the space between business and technology and has played this role in dozens of multi-year, international, custom development and package integration projects. She believes processes are a great tool for organizing technology initiatives. She has trained and coached IT department resources in process documentation, design, and improvement. Lisa is an advocate for women in technology and is an active participant in DFW ATW and the Ellevate Network.
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    Justin Wilson PRINCIPAL CG Infinity
    Principal

    Justin Wilson

    Justin has over 15 years of experience leading digital transformation and customer engagement within the events, experiential marketing, and financial services industries. His experience ranges from event technology to data platforms, payment solutions to enterprise collaboration systems, and customer portals. Justin is passionate about the customer journey and product ideation, emphasizing a “Voice of Customer” approach, delivering customer-focused technology solutions and strategies that streamline processes and drive business growth.
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