Salesforce Consultant

Job title: Salesforce Consultant No. of Positions: Multiple
Work Locations: USA Years of experience: 2-15
Term of Employment:   Full-tIme

Role & Responsibilities: We are looking for a dynamic and self-motivated person with a strong customer focus and the ability to lead new initiatives.

Role & Responsibilities:
  • Facilitate requirements development sessions in order to gain an understanding of the customer’s current state.
  • Interpret technical and business strategy roadmaps and apply a detailed technical solution.
  • Present implementation needs and options confidently to technical teams as well as a C-Level audience.
  • Elevate the client experience as a knowledgeable liaison between technical teams, testing teams, and business stakeholders during the implementation phase.
  • Lead discovery workshops which may include large audiences, solution presentations, and prototype demonstrations.
  • Execute rapid analysis and decomposition of complex business information into technical process components.
  • Must work closely with team members in a collaborative manner to achieve common team objectives.
  • Service as the subject matter expert for technical and solution architecture that will include configuration, development, integration, and customization of complex Salesforce environments.
  • Provide holistic view of Salesforce Roadmap (including releases, enhancements, maintenance)
  • Collaborate with enterprise architecture, application development, infrastructure, and operations teams to ensure production applications deployments and any production activities are done without negative business impacts.
  • Document the functional flows and updating the application documentation.
  • Directly manage a team of salesforce Developers, coach, guide and monitor their performance and deliverables.
  • Interface with business analysts and technical staff and be responsible for delivering complete work products
  • Research and keep current on technologies and communicates trends and future needs from a business perspective
  • Respond promptly to internal and external customer requests.
  • Execute daily, iteration and project level tasks on time and within committed timeframes.
  • Lead the design and development of assigned projects.
  • Ability to actively contribute from day one in a fast paced and evolving environment
  • Ability to work independently or on a team
  • Strong understanding of SDLC methodologies (Agile, SCRUM)

Desired Skills and Experience:
  • 4+ years of experience working within the Salesforce platform on an Administrative or Development level.
  • Salesforce certification is must.
  • Strong understanding of Salesforce functionality and can clearly communicate its capabilities and limitations to customers.
  • Experience with Apex coding and Visual Force page creation is a plus.
  • Ability to build and demonstrate prototypes in Salesforce.
  • Comfortable with heavy involvement in user acceptance test planning.
  • Experience with Sales Cloud, Service Cloud, and Community Cloud functionality.
  • Highly motivated individual with a desire to learn and contribute.
  • Strong presentation and communication skills.
  • Hands on experience working with companies implementing functionality in some of the following areas is preferred:
    • System Implementation & Adoption
    • System Integration
    • Service Cloud
    • Community Cloud
    • Sales Cloud
  • Experience with data migration tools is a plus.
  • Open to travel up to 10 %
  • Consulting Background Preferred

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