Optimize Your Energy Billing Operations in Just 30 Days

Understanding the Challenges in Energy Billing

In the dynamic energy sector, especially when dealing with Commercial and Industrial (CNI) clients, billing operations are fraught with complexities. Common challenges include:

• Inaccurate Data and Meter Reads: Errors in data collection can lead to significant financial discrepancies.

• Manual Processes and Human Error: Reliance on manual data entry increases the risk of mistakes and delays.

• Lack of Automation: Without automated systems, updating prices and generating invoices becomes cumbersome.

• Incomplete Data Integration: Disparate data sources can result in inconsistent billing information.

• Insufficient Training and Knowledge Transfer: A lack of specialized training can lead to operational inefficiencies.

• Revenue Leakage: Inaccurate billing and missed charges can adversely affect financial performance.

Our 30-Day Billing Optimization Solution

We offer a comprehensive 30-day service designed to transform your billing operations. Our approach includes:

1. Observation and Analysis: Assessing your current billing processes to identify pain points.

2. Process Optimization: Automating manual tasks and improving data integration.

3. Staff Training: Equipping your team with the skills needed for efficient billing operations.

4. Metric Tracking and Reporting: Implementing key performance indicators to monitor billing accuracy.

5. Final Report and Recommendations: Providing actionable insights for sustained improvement.

Why Choose Us?

• Proven Experience: Our team has extensive experience in energy billing, ensuring practical solutions tailored to your needs.

• Focus on People and Processes: We prioritize optimizing processes and training staff for sustainable improvements.

• Technology Agnostic: We work with various billing systems, providing solutions regardless of your technology stack.

• Cost-Effective Solutions: Our 30-day assessment is a cost-effective alternative to expensive system overhauls.

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Our Team of Experts

Tanya Shepherd VICE PRESIDENT OF DELIVERY CG Infinity

Tanya Shepherd

Senior Vice President
mollie gaby

Mollie Gaby

Principal

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    VICE PRESIDENT OF DELIVERY

    Tanya Shepherd

    Tanya is a technology and services professional with two decades of experience in business analysis, re-engineering business and system processes, implementing complex systems, and leading software development teams. She has a talent for taking complex projects and concepts and breaking them down into manageable pieces for easier execution. Having worked with clients around the world, her experience and knowledge allow her to lead or assist project teams in meeting objectives and timelines to implement new systems and processes successfully.
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    mollie gaby
    PRINCIPAL

    Mollie Gaby

    Mollie brings over 25 years of operational leadership experience, with the last 18 years dedicated to the energy industry, spanning over 105 utility markets across the U.S. and Canada. She has expertly managed back-office utility operations, spearheading impactful initiatives such as the implementation of automated metering technology and meter data management systems. Mollie's career in the retail energy sector includes transitioning outsourced back-office operations and implementing a new CIS for a fledgling company, as well as leading teams responsible for the entire customer life cycle—from enrollment to cash application and collections—for a Fortune 500 conglomerate. Recognized for her keen ability to identify pain points and establish and continuously improve processes, Mollie is committed to driving operational excellence and fostering innovation in the energy industry.
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